Why haven’t I received an order confirmation email?

Waiting for that confirmation email can feel a little stressful, especially when you’re excited about your order (or gifting it to someone special).

If your order was successfully processed, your confirmation email is out there! It may have been delivered to a different email address than expected or found its way to your spam/junk folder where it's waiting to be discovered.

We know how important it is to have that peace of mind that comes with order confirmation, and we're here to support you through this.

If after checking alternative email addresses and your spam folder you still can't locate your email, please reach out to us at help@fragbuy.ca. Our team is ready to provide the clarity and reassurance you deserve. We're committed to making your experience with us as smooth and worry-free as possible.