Why does the price increase when I checkout?

Modified on Tue, 8 Apr at 2:40 PM

We totally get it and we get why it can be a little surprising at first, but no worries, we’re here to clear it up for you!

While you’re browsing, you may notice prices listed in USD, especially if you're shopping from outside of Canada. But since we’re a proud Canadian company, all orders are processed in CAD (Canadian Dollars) at checkout.

So, if you see a difference in the total when you’re ready to pay, it’s not a price increase—it’s just your bank or PayPal converting the amount from USD to CAD at checkout based on their current exchange rate.

✨ It’s not more, it’s just a currency conversion!

If it still feels off or if you have questions, we recommend reaching out to your bank or payment provider for the exact exchange rate they’ve applied.

And remember, if you’re ever uncertain or just need a friendly human to help out, our support team is always here for you! Simply drop us an email at help@fragbuy.ca.

We’re committed to making your checkout experience as smooth as your next fragrance purchase—no surprises, just delightful savings and scents! ❤️